A Global Human Capital Management (HCM) manager's reflection
What’s been your biggest learning as a manager so far? That there are different ways to achieve certain outcomes, or even better outcomes, than my way of working, and adapting my beliefs to others. I also change my ways of working at a fast pace, and prioritise what is important from ‘everything is important’. When I joined Specsavers, I learned the meaning of listening and understanding people rather than focusing on myself. It allowed me to bring people on the same journey rather than battling and isolating myself. I also established more honest communication channels to enable trust and confidence in people. I failed a few times myself, allowing my frustration of achieving at all costs to impair my judgement and see the bigger picture. I am lucky to have managers in Specsavers who trusted my ability to change and grow. I think this is key: bring people on your journey so they choose their own path, and potentially become great leaders themselves. How do you tailor your management st...